BYLA logo

BYLA Dance Club — Member Guide

Getting the most from BYLA

Everything you can do in the app, from booking your first class to chatting with the community. Work through it once, then keep it as a lookup.

1

First time here

Create your account

On the login screen, tap Sign up.

  1. Enter your full name, email, and a password (at least 6 characters).
  2. Add your phone number and birthday — instructors use these to reach you and to celebrate with you.
  3. Tap Create Account and you're straight into the app.
Forgotten your password later? On the login screen, tap Forgot password?, enter your email, and follow the link that arrives.
2

The main event

Browse & book a class

Tap Classes in the menu. Filter by Alexandria, Manly, or Special Classes if you're after something specific.

  1. Open a class to see the time, location and who's teaching it.
  2. If you already have an active pass, tap Book · Use Pass — it deducts one credit automatically.
  3. No pass yet? Tap Book · Casual to pay for just that one class, or More options ↓ if a longer session length is offered.
  4. You'll land on your dashboard showing You're booked! once payment goes through.
3

Save per-class

Buy a class pass

Tap Passes in the menu.

$26
Casual class
$120
5-class pack
$220
10-class pack
  1. Got a discount code? Type it into Enter code and tap Apply — do this before tapping Buy on a pass, not after. A code only discounts the purchase you make while it's applied; it can't be used retroactively on something you've already bought.
  2. Tap Buy under whichever pass suits you.
  3. Complete payment — you'll see a Purchase successful! popup with a button straight to Classes.
  4. Buying a pass doesn't book a class by itself — head to Classes and tap Book · Use Pass when you're ready.
Have more than one pass at once (say, a 5-class pack and a leftover casual credit)? Both show on the Classes page — booking always uses whichever one expires soonest first.
4

Plans changed

Cancel a booking

From either your Dashboard or the Classes page, find the class you're booked into.

  1. Tap Cancel booking (or Cancel on the Classes page).
  2. Confirm — cancelling frees your spot and, if it's outside 24 hours of the class, returns your pass credit.
Cancelling inside 24 hours of the class doesn't return the credit — see the cancellation policy below.
5

Practice anytime

Watch class videos

Tap Videos in the menu for the choreo library.

  1. Tap any thumbnail to play it right in the app.
  2. Tap Download to save a copy to your device for offline practice.
6

The vibe

Playlists

Tap Playlists to see what's been curated for class — each one opens straight into Spotify.

7

Stay connected

Chat

Tap Chat in the menu.

  1. Group Chat is open to everyone in the community.
  2. Message an instructor directly for anything private — they'll get notified.
8

Don't miss an update

BYLA News

Announcements — schedule changes, events, and the current Manly door code — show right at the top of your Dashboard whenever you open the app. Pinned posts stay at the top.

9

Keep your details current

Update your profile

Tap your name in the menu to open My Profile.

  1. Update your name, phone or birthday any time.
  2. Tap Change photo to add or update your profile picture.
10

Worth knowing before you book

Cancellation policy

Class packages are non-refundable, and valid only for their stated duration unless BYLA approves an exception.

  1. Cancel at least 24 hours before class and your credit is returned.
  2. Cancel later than that, or don't show up, and the credit isn't refunded or rescheduled.
  3. Can't make it? You can transfer your spot to someone else — just let BYLA know who's coming in your place.
Full policy is always linked at the bottom of your booking confirmation email.
11

One-time setup, worth doing

Add BYLA to your home screen

Once it's on your home screen, BYLA opens full-screen like a real app — no browser bar, and faster to get into.

iPhone — Safari

Tap the Share icon in Safari's toolbar

→

Scroll down, tap Add to Home Screen

→
BYLA

Tap Add — BYLA is on your home screen

Android — Chrome

Tap the ⋮ menu in Chrome's toolbar

→

Tap Add to Home screen

→
BYLA

Tap Add — done!

12

What to expect in your inbox

Emails from us

A few emails are sent automatically — none of them need any action from you, they're just there so you don't miss anything.

  1. Class reminder — about 12 hours before a class you're booked into, plus a push notification on your device if you've turned those on.
  2. "We miss you" — a friendly check-in if it's been 3+ weeks since your last class.
  3. Happy Birthday — a little something from us on your big day (make sure your birthday's set under My Profile — see section 9).
  4. Leave a review — after your first class, a request to leave us a quick review right in the app. The email links straight to your Dashboard to do it.
13

Stay in the loop

Turn on notifications

Head to My Profile and switch on Push Notifications.

  1. Get an alert on this device for a new video, a message in chat, club news, or an upcoming class reminder, no need to have the app open.
  2. On iPhone, add BYLA to your home screen first (step 11 above) — Safari will then ask you to allow notifications the first time you turn it on.
  3. On Android, just tap Allow when prompted — no install needed first.